🔒 Privacy & Safety Policy

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At Miragear, your privacy matters. This Privacy & Safety Policy outlines how we collect, use, store, and protect your personal information when you visit our website (powered by Wix) or purchase from us.

We’re a veteran-led business committed to transparency, trust, and respecting your data — always.

📌 Information We Collect

When you use our site or services, we may collect:

Name, email, phone number
Billing & shipping address
Payment method details (handled securely)
Order history & interactions with our site
Voluntary info submitted via contact forms, signups, or reviews
Website usage data via cookies or analytics tools

All forms, orders, and checkout processes are powered by Wix's secure platform.

💳 Payments & Security

We use Wix Payments, PayPal, and Stripe — all fully encrypted and PCI-DSS compliant. Your payment information is processed securely and never stored on our servers.

Wix automatically provides a secure (HTTPS) connection to encrypt data between your browser and our site.

🔐 How We Use Your Info

We only use your personal info to:

Process and deliver your orders
Send order confirmations and shipping updates
Respond to customer service requests
Improve site functionality and user experience
Send occasional promotions or updates (only if you opt in)

We do not sell, rent, or share your personal data with third-party advertisers.

📬 When We’ll Contact You

You may hear from us:

After placing an order (confirmation + tracking)
In response to an enquiry or customer support request
If you subscribe to updates or newsletters (opt-in only)

You can unsubscribe from emails at any time.

🍪 Cookies & Site Analytics

This site uses Wix’s built-in cookies and analytics tools to:

Improve site performance and product offerings
Track anonymous browsing habits
Monitor traffic sources and usage trends

You’ll see a cookie banner when visiting the site, allowing you to accept or manage cookie settings.

🧾 Your Rights

In line with GDPR and other privacy regulations:

You can request access to your data
Ask us to delete or update your info
Opt out of marketing communications
Contact us any time at info@miragear.co.uk

📦 Third-Party Services

Some trusted services we work with (like payment gateways or delivery couriers) may have access to parts of your data strictly for completing your order. These providers have their own privacy policies and only use your data as required for service fulfillment.

🛡️ Data Protection

Your data is hosted on secure Wix servers protected by firewalls, SSL encryption, and platform-level security. Only authorized Miragear staff can access customer data.

For any questions or concerns about how we handle your privacy, feel free to reach out:
📧 Contactus@miragear.co.uk

Thanks for shopping with us — grounded gear, built with trust.

Understanding Our Privacy and Safety Store Policies

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